Shipping

Standard shipping is 3-5 business days excluding weekends and holidays.
For big sales, shipping can be up to 10 business days

Receiving incorrect or incomplete orders

In rare occurrences a mistake or delay can happen from our end, we will make every effort to correct it. If you mistakenly receive items that are defective please contact us with pictures and videos proving that the items you received are of poor quality. When you send the pictures/videos the product should still be in its natural state and also in its original packaging where possible. Before installing or altering your new hair extensions, please inspect the product thoroughly to ensure you have received the correct length, color, and texture desired. We encourage you to thoroughly inspect and examine the hair without cutting the zip ties.

For more information we can be reached at
Business: 404-301-8755 M-F 8am-5Pm

Email: PoshLavae@gmail.com

Incorrect shipping addresses

We are unable to make changes to orders once they have been placed in our system.  Incomplete or incorrect address information is a major cause of shipment delays. To ensure that your package is properly delivered, make sure that your address and email address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.